Customer Sales Support – Sales Support Specialist (Experienced)
About DAF Products:
DAF Products, Inc. has manufactured, produced, and supplied industrial fabrics and technical textiles to manufacturers and distributors for over 30 years. While we stock a diverse product line in locations across the USA, DAF specializes in custom solutions. That can mean custom stocking, custom manufacturing, and even custom products. DAF’s custom solutions allow our customers to get the product they need, at competitive prices, all without sacrificing quality. (Our fabrics are not currently used in the fashion industry)
DAF Products is a family-owned corporation with 20 employees based in Wyckoff, New Jersey.
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Responsibilities
- Work In Office – No remote option at this time.
- Communicate with customers via phone and email
- Data entry in various platforms
- Assist sales representatives and management in developing new accounts, qualifying accounts, preparing pricing, and delivery quotations, and sending literature and samples
- Provide effective communication with sales reps, management, and customers
- Implement timely invoicing of all orders, calculating and posting all sales rep commissions
- Obtain and coordinate freight rates and arrangements
- Coordinate assigned slitting orders, required labeling, bills of lading and packing memos for shipments
- Handle customer complaints, returned good, and credit memos
- Contact customers to obtain new orders
- Help Identify potential customers
- Monitor Inventory Regularly
Qualifications
- College degree or at least 1 – 3 years’ of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
Compensation
- Starting Salary to be negotiated based on experience ($45,000-$52,000)
- Employer Paid Health Insurance after 90-day waiting period (100% health insurance premiums plus deductible paid by employer)
- 401K after 1 year (entry dates Jan 1 and July 1)
- 90-day probationary period
- Â Two-week vacation after 1 year of employment
- 5 sick/personal days after 1 year of employment
- 1 sick/personal day for each quarter worked until 1 year of employment reached
- Â Vacation and personal time negotiable for 1st year of employment
Why Should You Choose DAF
We believe that employees and family always come first. Come join our family!
DAF Products
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Job Responsibilities
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