#579267
Customer Service Manager
Direct Hire
Onsite in Natick, MA, 1-2 days remote once up and running
Must Haves:
5+ years in a Customer Service leadership position
Preferred:
- Medical Device or similar regulated industry experience
- Salesforce CRM and Rootstock ERP experience
Job Summary/Description:
Oversee Customer Service function and manage a team of 6
- Deliver outstanding customer service and manage service orders for preventative maintenance.
- Ensure effective processes and implement improvements for order processing and fulfillment, returns processing, compliance, and complaint resolution.
- Work directly with Distribution Centers and on-site warehouse to fulfill customer orders on-time.
- Supervise the warehouse, shipping and receiving functions.
- Develop and oversee functional metrics to drive continuous improvement and customer service excellence.
- Work with Sales team and build strong relationships between Sales and Customer Service teams.
- Work with Sales to understand customer demand.
Planet Professional
Related jobs:
Model Recruiters for Fashion and Talent Agency
Job Description
A top-tier modeling agency is now hiring motivated Model Recruiters to scout new talent and connect with aspiring models in the Atlanta market and beyond. This is a remote-friendly, commission-based opportunity ideal for self-starters who are passionate about fashion, talent development, and building strong networks in the entertainment industry. If you’re looking for flexibility and income potential while expanding your footprint in the modeling world, this role is for you.
Job Responsibilities
- Identify and recruit potential modeling talent through online platforms and personal networks
- Build and maintain a pipeline of qualified candidates for agency representation
- Conduct initial outreach and guide talent through the application process
- Attend weekly calls and monthly virtual meetings for team updates and support
- Stay informed on trends in the modeling and entertainment industries
Requirements
- Must be 18 or older
- Familiarity with the fashion or modeling industry preferred
- Self-driven, organized, and results-oriented
- Smartphone and/or computer required for daily communication
- Able to work independently with minimal supervision
Compensation
- Commission-based pay structure with unlimited earning potential
- 90% remote flexibility
- Access to an established network within the Atlanta modeling market
- Ongoing mentorship and brand-building opportunities